Frequently Asked Questions

Our staff will meet you at one of the designated airports with Oshurbi towels and mineral water and whisk you directly our luxury Phinisi yacht moored nearby. From the moment you step off the plane, you are well taken care of.

For Komodo trips, we meet you at the airport in Labuan Bajo and for tours of Raja Ampat, we meet guests in Sorong. If you are setting sail on the Banda Sea we meet you at Ambon airport and for those visiting Alor, we meet you at the airport on the island of the same name.

Many nationalities qualify for a free 30-day visa, however, the best thing to do is check with the Indonesian embassy.

Visitors to Indonesia are recommended certain vaccines. Always consult with your doctor about what is relevant for you. It should also be noted that certain areas of Indonesia are malarial but that Lariam (mefloquine hydrochloride) is unsuitable for divers.

We recommend that every guest has comprehensive cancellation, trip interruption insurance, accident, medical and baggage insurance.

All guests are advised to sign up for any special insurance earmarked for water sports and scuba diving. All of the activities that we offer are undertaken at the individual’s own risk. We require diving qualifications and licences to be given to our staff.

A 50% deposit is required to confirm the charter, with full payment required 90 days before your departure.

If you cancel 60 days or more prior to departure 100% of the first payment (50% of total amount) will be forfeited. If you cancel less than 60 days prior to departure 100% of the total payment will be forfeited.

Payment can be made via bank transfer to our Prana account.

  1. All gourmet Western and Asian Fusion meals and snacks
  2. Soft drinks and juices
  3. Use of all water sports equipment on Prana by Atzaró: 1 wakeboard, 1 water ski, 6 stand up paddle boards, 6 sea kayaks, 1 inflatable towable and 1 doughnut, snorkelling equipment for all guests, and fishing equipment
  4. All diving equipment with the dive instructor or dive masters
  5. Use of 2 large tenders (2 RIB x 7.2M x 150HP) outboard
  6. A massage or beauty treatment of 30 mins per person during the cruise
  7. Personal laundry
  8. Excursions and guide fee
  9. Park entrance fee
  10. Boat clearance fee
  11. Cruise permits during the cruise
  12. Fuel charges
  13. Internet
  14. Airport transfers on embarkation and disembarkation days from designated areas
  1. International and domestic airfares, excess baggage fees, passport, visas or airport tax fees (both international and domestic).
  2. Flights and hotels before and after the cruise.
  3. Expenses due to situations beyond our control included but not limited to flight cancellation or flight delays.
  4. Alcoholic beverages, other than local wine and beer are not included.
  5. Spa treatments except the first 30-minute treatment offered to all guest on board.
  6. Any unscheduled excursions outside of the sailing itinerary or program.
  7. Medical, travel and diving insurance.
  8. Crew gratuities.
  9. International and domestic airfares, excess baggage fees, passport, visas or airport tax fees (both international and domestic).
  10. Flights and hotels before and after the cruise.
  11. Expenses due to situations beyond our control included but not limited to flight cancellation or flight delays.
  12. Alcoholic beverages, other than local wine and beer are not included.
  13. Spa treatments except the first 30-minute treatment offered to all guest on board.
  14. Any unscheduled excursions outside of the sailing itinerary or program.
  15. Medical, travel and diving insurance.
  16. Crew gratuities.

When guests arrive they are given a comprehensive safety briefing so they understand the boat and equipment.  Prana is equipped with GPS, SSB / VHF, radar, a depth sounder, smoke and fire alarms, 2 life rafts, life jackets, life ring buoys, a well-equipped first aid kit and oxygen.

Prana is a magical vessel for children and the experience they will have will light up their memories and fire their imaginations for a lifetime.

We do not have disabled access in the true sense of adapted bathrooms, handrails and so forth that would comply with Western Standards. However, we do have the Ambon Suite on the main deck that has no stairs to access the Oasis Spa, water sports platform, bar, indoor & outdoor dining and living spaces and the bowsprit lounge. Additionally, every room has a shower that you can sit down in.

Prana has plenty of power supplied by 3 Yanmar Generators that bring the hot water showers, air- conditioning units, sound systems, TV’s and cinema to lifeSockets are two-pin, 220 volts (round pins).

During the voyage, there will be some intermittent cellular service but we do advise that you rely on this. This will mainly be available while sailing near Komodo National Park, Sorong and Ambon. We provide internet through our satellite communication system free of charge for passengers. In the event of need we can offer also a satellite telephone for your personal use, however, a charge will be incurred.

Again a satellite phone can be used in case of an emergency and will be charged at cost. We will also provide the numbers of our team in Bali so that if there is communication needed with your family back home we can facilitate this.

We provide internet through our satellite communication system free of charge for passengers when will be no internet through the local providers.

Every room is equipped with a range of beautiful products including sun creams, serums, after sun, moisturisers, shampoo and conditioner.

Each guest will get a complimentary spa treatment for 30 minutes as part of the package but any further treatments will incur a cost.

Tips are warmly appreciated by our crew but certainly not mandatory.

Each suite has plentiful consul storage and large amounts of wardrobe space so that you can bring as much or as little as you like aboard. Some essentials to remember are:

  1. High factor sun protection*
  2. Toiletries
  3. Sun hat
  4. Polarised sunglasses
  5. Camera
  6. Diving licence
  7. Passport
  8. Diving mask, fins and snorkel*
  9. Swimwear
  10. Gym wear
  11. Logbook
  12. Journal
  13. Flip flops or sandals
  14. Trainers or hiking boots for trekking
  15. Long sleeve shirts
  16. Medication
  17. Cigarettes/Cigars
  18. Books or e-book reader

Anything marked with an * is provided onboard but we understand you may have some specific personal preferences.

Yes, you can charter the whole luxury Phinisi. We do not do suite bookings. Please take a look at our sailing schedule or our rates and schedules page or contact our team for further details.

There is scuba diving suitable for all levels throughout the eastern islands of Indonesia and our capable crew will make sure that they cater to dive sites to your level. Even if you have never dived before you could do your course on board. Or if you don’t fancy that snorkelling is just as much fun because some of the best spots are in the shallows.

At the most, you can dive up to 4 times a day and there should be at least 3 hours between dives. However, with so many different activities on board and possible visits to nearby islands, the schedule is really up to you. If your main aim is to dive every day that is what our staff will facilitate.

Absolutely, but you must inform us of your choices in a timely manner before we sail.

All special dietary requirements can be catered for as long as the crew are informed in advance. We can cater for everything from Halal and Kosha to Vegetarian, Vegan and Celiac diets. Sailing on Prana by Atzaro is a customised experience.

Yes, you can buy the products used in the spa and those provided in the rooms so you can take them home and remember the delectable aromas from your voyage. The exquisite products from Anne Sémonin make a divine keepsake.

For more information : info@pranabyatzaro.com